Friday, January 12, 2007

Bad merchandise and VRM

Just got LaptopJenny back from HP... and it's broken!

It shuts itself off after about 5 minutes of use... clearly they screwed up a heatsink or something.


I wonder if situations like this are part of the Doc Searls vision of VRM. A way for use to pool our data (ratings and reviews) outside of the vendor silos. I certainly hope so.

We could also use to to gather intelligence of what our CongressCritters are doing. ;-)

I'm tired of being a powerless pawn.


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