Today I decided to investigate Rackspace to see if their model of Virtual Server management was better or not than Amazon in terms of what happens when you shut down a Windows Server.
The Website kept pushing an offer to Live Chat sales in front of me, keeping me from reading what I wanted... eventually I gave in, and was then told that Live Chat isn't available now!
If you offer it, it MUST be available, otherwise turn it off!
Design fail - not as bad as throwing away 3 hours of work, but still pretty stupid.
Ok... I jumped the gun a bit... and got to chat.
I'm told that they don't delete Windows Servers until you tell them to.
I'll be testing that this week.
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